In this episode, Dr. Allen sits down with Dr. Alison Bozung to explore the high-stakes world of emergency eye care. As a practicing optometrist in Bascom Palmer’s 24/7 ophthalmic emergency department and director of their optometry residency program, Dr. Bozung brings a wealth of clinical expertise, and a candid look at what it takes emotionally to thrive in such an intense environment. Together, they share practical tips for handling urgent eye cases, the importance of fast but thoughtful decision-making, and how clinicians can balance compassion with efficiency. Dr. Bozung also opens up about the emotional toll this type of work can take and why building support systems and healthy boundaries is critical for long-term success. Whether you're a student, early-career OD, or experienced practitioner, this conversation offers real-world insights, actionable takeaways, and a window into the unique demands of urgent eye care.